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PRODUCT SUPPORT
90%+ fill rate on stocked products to ensure product availability
Multiple branch locations
Product training at a Smalley branch or customer’s facility
Product demos
Tinting services at multiple branches
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Foam tape slitting

DELIVERY SERVICES
Job site deliveries
UPS deliveries
Monday-Friday deliveries
Delivery range- metro areas and beyond
Delivery capacity- full truckloads possible
Donkey forklift offloading capabilities at many branches
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PROJECT SUPPORT
Project leads
Project submittal packages
Project quotes
Pre-construction meetings support
Experienced building envelope specialists for project/product consultation
Fast lien waivers
Expeditious warranty processing
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JOB SITE QUALITY ASSURANCE
Assist with job site mockups
Adhesion tests
Field observation reports
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CUSTOMER SERVICE
Electronic order acknowledgement
Backorder notifications
Price increase/surcharge notifications
Helpful and efficient customer service representatives
Qualified and trained inside and outside sales representatives

WEBSITE
Favorites list capability
Quick order function
Fast product and information search ability
Check branch product stock levels
View and pay invoices